Frequently Asked Questions

Q: What is Home Health Care?

A: Home Health Care refers to a variety of services related to homemaking, companionship, personal assistance, nursing care and rehabilitation. These services are provided by professionals who have extensive training and background screening to ensure safe and effective care. The Vicar’s Landing Home Health Agency is a private agency and bills an hourly rate depending on the level of care required.

Q: What is a Companion?

A: A Companion is a trained worker who provides homemaking services and friendship. A Companion is not a health care professional. The Companion can provide a large array of helpful services to include light housekeeping and laundry, meal preparation, diversions, assistance with errands and transportation and much more.

Q: What is a Home Health Aide?

A: A Home Health Aide is a trained health care worker. The services provided by a Home Health Aide include Companion services AND assistance with bathing and personal care, help with grooming and dressing, vital sign monitoring and more.

Q: How much does Home Health Care cost?

A:  An initial evaluation and plan of care is complementary. During that meeting, you will meet with a staff member who can determine the appropriate care provider to ensure maximum independence. Services are billed at an hourly rate and may be provided on a 24-hour basis, if needed.

Q: Will I be able to stay in my home?

A:  The aim of the Vicar’s Landing Home Health Agency is to help you maintain your highest level of independence in your own home. While it may become more prudent at a future date to consider assisted living, nursing care or hospice, most of the needed services can be provided by our trained professionals.

Q: What if I don’t get along with my Companion or Home Health Aide?

A:  While our trained staff are very competent and have your best interests in mind, sometimes personalities clash. If you find that you aren’t comfortable with your assigned caregiver, just call the office and we will do all we can to match you with someone else.

Q: Doesn’t Medicare pay for home health services?

A:  Medicare does cover SOME home health care expenses related to a medical condition for a period of time. This could include some wound care, nursing care and rehabilitation. The Vicar’s Landing Home Health Agency is not a Medicare agency, so we would refer you to another high-quality agency for those services. Medicare does NOT cover Companion services.

Q: When should I call the Vicar’s Landing Home Health Agency?

A: It’s never too early to call! We will set up a convenient time to meet with you and, if you wish, other family members to discuss your needs and to create a plan of care. If you determine that you are not ready for home health care at this point, it will cost you nothing and you will be armed with the information you need. When it is time, we will be ready to provide you the care and services that keep you as independent as possible in the comfort of your home.

Any Questions We Missed?

Call us now at 904-395-0281